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Terms of Service

Effective date: July 2, 2026

1. Acceptance of Terms

By accessing or using FAM (the “Service”), provided by Kaleidoco, Inc. (“Kaleidoco,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

2. Description of Service

FAM is an AI companion that engages in voice and text conversations, learns your preferences over time, and integrates with third-party services (such as Google Workspace, Strava, and Todoist) to help you with daily tasks. FAM stores your data under a custodial model — on your behalf and under your control — as described in our Privacy Policy.

3. Eligibility

You must be at least 13 years of age (or the minimum age required in your jurisdiction) to use the Service. By using FAM you represent that you meet this requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

4. Account Registration and Security

You must create an account using Google Sign-In or another authentication method we support. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately if you become aware of any unauthorized access.

5. Consent and Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. Key points:

  • We record your privacy consent as a timestamped, auditable event.
  • Companion memory (conversations, preferences, your Soul Document) is collected and stored exclusively to deliver the companion experience.
  • If we introduce data network participation features, they will require a separate, explicit opt-in and are never bundled with companion memory consent.
  • You may delete your account and all associated data at any time from Settings.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable laws.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Interfere with, disrupt, or degrade the performance of the Service.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Use the Service to generate or distribute harmful, misleading, or abusive content.
  • Use automated systems (bots, scrapers, crawlers) to access the Service without our written consent.
  • Impersonate another person or misrepresent your identity.
  • Circumvent any technical measures we use to enforce these Terms.

7. Your Content

You retain ownership of the content you provide to FAM (“Your Content”), including conversation inputs, uploaded files, and configuration preferences. By using the Service, you grant Kaleidoco a limited, non-exclusive, worldwide license to use Your Content solely to provide, maintain, and improve the Service for you. This license terminates when you delete your account.

You are responsible for the content you submit to the Service. You represent that you have all rights necessary to submit Your Content and that Your Content does not violate the rights of any third party.

8. AI-Generated Output

FAM generates responses using artificial intelligence models from third-party providers (Google Gemini, OpenAI). AI-generated output may be inaccurate, incomplete, or inappropriate. You should not rely on FAM for medical, legal, financial, or safety-critical decisions. Kaleidoco does not guarantee the accuracy or suitability of any AI-generated content.

9. Third-Party Services

FAM may integrate with third-party services (Google Workspace, Strava, Todoist, and others). Your use of those services is governed by their respective terms and privacy policies. We are not responsible for the content, availability, or practices of third-party services. Data transferred to third-party processors is governed by formal Data Processing Agreements as described in our Privacy Policy.

10. Intellectual Property

The Service, including its software, design, logos, and documentation, is owned by Kaleidoco and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, trade names, or logos without prior written consent.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. KALEIDOCO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KALEIDOCO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, REVENUE, OR BUSINESS OPPORTUNITY ARISING FROM YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

IN NO EVENT SHALL KALEIDOCO’S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO KALEIDOCO IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Kaleidoco and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

14. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your license to use the Service ceases immediately. Provisions that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) shall survive.

15. Modifications to Terms

We may modify these Terms at any time. If we make material changes we will notify you through the Service or by email at least 30 days before the new terms take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service and delete your account.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Any disputes arising under or in connection with these Terms shall be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules, conducted in San Francisco, California. You waive any right to participate in a class action lawsuit or class-wide arbitration.

17. General

  • Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Kaleidoco regarding the Service.
  • Severability. If any provision is found unenforceable, the remaining provisions continue in full force and effect.
  • No Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.

18. Contact Us

Questions about these Terms can be directed to:

Kaleidoco, Inc.
legal@kaleidoco.com